Kotak Mahindra Bank Ltd. is aiming to become one of India’s three most profitable private-sector banking groups by 2030, betting that artificial intelligence, tighter cost controls and potential acquisitions can help it narrow the gap with larger rivals.
“The most important thing is profitability,” the Mumbai-based lender’s Chief Executive Officer Ashok Vaswani said in an interview with Bloomberg TV. “We want to increase our profitability and become the third-most profitable group among the private sector banks in the country.”
The strategy centers on improving returns across the lender’s banking and financial-services businesses by targeting affluent customers, small and medium-sized enterprises, and institutional clients, while investing heavily in automation and artificial intelligence to boost productivity, the CEO said.
Kotak Mahindra Bank, backed by billionaire Uday Kotak, ranks behind private sector rivals such as HDFC Bank Ltd., ICICI Bank Ltd. and Axis Bank Ltd. in terms of asset size. It has struck deals including buying a personal-loan portfolio from Standard Chartered and acquiring micro-lender Sonata Finance in 2024.
Banks’ technology push may eventually have consequences for jobs. While Vaswani said AI is currently being used to help employees work more efficiently rather than replace them, he acknowledged some displacements are likely over time.
“Will some jobs get affected? I’m sure there will,” Vaswani said. “Like I said, there will be other opportunities that will emerge.”
READ MORE: Banks Lay Groundwork for Mass Workforce Cuts as AI Takes Hold
While dismissing the prospect of near-term layoffs, Vaswani said AI-driven workforce disruption could become more apparent over the next three to four years. The lender is also trying to keep headcount growth below the pace of balance-sheet expansion, reflecting a broader focus on efficiency.
Vaswani’s remarks mirror a broader shift in global banking, where executives from JPMorgan, Citigroup Inc. and Standard Chartered Plc. have warned that AI will eventually reduce the need for some roles while boosting productivity.
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